top of page

SHIPPING & RETURNS

Shipping Policy

  • Standard shipping for every single order is a min 14 business day delivery (Business days Mon- Sat) excluding Holidays & virus delays

  • Some (not all) orders will be shipped or delivered faster than 14 business days, depending on where the item is located

  • Shipping is mandatory as a first option, deliveries are a second option if requested, and within the LA/OC area at an additional fee for gas & time

  • Delivery is available at an additional fee based on location, contact for this option

  • Pick-up is available upon request, contact JM ahead of time

  • Shipping is usually done through USPS standard 2day or 5day with NO additional service unless requested

  • You can request signature confirmation, or package insurance before shipping through making contact

  • With USPS being our main shipping service, we also will use DHL, FEDEX, UPS, CANADA POST, etc

  • I will TRACK some orders myself for my client, & some packages will come with tracking 1-2days after purchase, every client will be updated with info on where there package is

  • All orders will come in mailers, or standard boxes

Return & Exchange Policy

  • NO RETURNS, all sales, once SOLD, & paid for, cannot be returned /All sales final

  • Exchanges, are only permitted if request is accepted by the store owner

Complaints
  • Complaining about service or product will be analyzed and investigated properly

  • We keep track of all communication before and after each order with each client for proof purpose

  • If you have a valid claim, justice will be served

  • You can contact us with your claim

bottom of page