SHIPPING & RETURNS
Shipping Policy
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Standard shipping for every single order is a min 14 business day delivery (Business days Mon- Sat) excluding Holidays & virus delays
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Some (not all) orders will be shipped or delivered faster than 14 business days, depending on where the item is located
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Shipping is mandatory as a first option, deliveries are a second option if requested, and within the LA/OC area at an additional fee for gas & time
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Delivery is available at an additional fee based on location, contact for this option
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Pick-up is available upon request, contact JM ahead of time
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Shipping is usually done through USPS standard 2day or 5day with NO additional service unless requested
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You can request signature confirmation, or package insurance before shipping through making contact
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With USPS being our main shipping service, we also will use DHL, FEDEX, UPS, CANADA POST, etc
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I will TRACK some orders myself for my client, & some packages will come with tracking 1-2days after purchase, every client will be updated with info on where there package is
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All orders will come in mailers, or standard boxes
Return & Exchange Policy
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NO RETURNS, all sales, once SOLD, & paid for, cannot be returned /All sales final
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Exchanges, are only permitted if request is accepted by the store owner
Complaints
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Complaining about service or product will be analyzed and investigated properly
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We keep track of all communication before and after each order with each client for proof purpose
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If you have a valid claim, justice will be served
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You can contact us with your claim

